http://www.contactprofessional.com

Contact Professional | Essential information for today's contact center leaders...
[Overdue]
Contact Professional provides useful management tools and resources to the contact center professional. Written for executives, managers and directors of contact centers, the editorial focuses on real world solutions to issues faced on a daily basis.nse, especially at a time when retaining customers and minimizing... more 3 Critical Steps to Prep...
[Call Center] - www.contactprofession*l.com - UTF-8 - 2013-05-26

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